Frequently Asked Questions
Everything you need to know about shopping with Sattva Boutique.
What is the typical shipping timeframe for orders?
We process and ship orders within 2-3 business days. Standard domestic shipping usually takes 5-7 business days, while international shipping may take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our online returns portal with your order number and email address.
How do I ensure I choose the correct size?
Every product page features a detailed size guide with specific measurements. As our curated collections come from various designers, we recommend checking the 'Fit Notes' section for advice on whether an item runs true to size.
Which payment methods do you accept?
Sattva Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your garments ethically sourced?
Yes, sustainability and ethical manufacturing are at the core of Sattva Boutique. We partner exclusively with designers who provide fair wages, safe working conditions, and use eco-friendly materials whenever possible.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package's progress in real-time.